Now I'm not as sure. One of the persons who had been working there for a while as a shift leader just up and quit a few days ago. It had something to do with unfair treatment, I didn't try to ask too much about specifics because I doubted that I would learn much.
I could see how he could get mad, though. He was working on training a manager in training on some things, for one thing.. someone that I think was hired from outside, when he was perfectly capable of being a manager himself. And I'm sure he would have wanted to, because from what I've been told, even if we work full time hours, we're not considered full time workers due to how we're defined in the employee handbook. Which means we're not privy to the allegedly awesome benefits that this company offers, but rather given the option of some rather crappy part time benefits.
I also nearly wanted to cry today, because of one customer. A woman comes in with her 4 kids and they all order sandwiches. She says that 2 of them were italian:
Me: So you want two spicy italian subs? Or two sandwiches on italian bread?
Her; I want italian bread, and whatever the italian is.
I assume that she means that yes, she wants spicy italian for the kids. So I make the sandwiches, and in the meantime I get a huge line of customers. Right now it's just me and someone else, and he's taking an order for drive thru. So I get on the intercom and I call for another person who's in the back to come up front. Only when she comes up, instead of helping me, she goes.. to make the two lousy sandwiches for drive thru.
So I'm trying to get the meat and cheese on the five sandwiches for this one family before I go to the veggies, and the woman asks why there isn't more meat on the italians. I tell her that I made them as the spicy italians, and THEN she tells me that she meant the italian bmts and that typically she just calls them italians and people know what she means. WTF? I don't know where this woman orders from, but where I work, people say a BMT when they want a BMT. Plus no two SWs (as I shall hence refer to this place) are alike in terms of what they offer or how things are done, since each is franchisee owned and thus the franchisers can say if they want to do certain things or not, just as long as they adhere to general standards.
She also objected to a third sandwich, since the cheese had melted into the paper and she felt that it was too toasted. Now at this point her kids were all objecting to mom interfering, and they felt the sandwiches were fine; however, mom is paying, so I remake the three sandwiches. Even though I got griped at because I moved from veggies to fixing this order.. although I had started on meat but the other person decided to do the fucking drive thru order instead of helping me with at least ONE order of someone right in front of me.
I don't really know how I feel about this job.. I get a lot more tired because there's a lot more to do. It's hectic and yet it's not hectic; people do quite a bit of work and yet people still laze around and do nothing. I guess the more I work, the less there is to like, but I get real paychecks because I'm working real hours now. I also get worried because turnover is pretty high.. the district manager stopped by and commented on how he was glad I was still there.. two weeks after I was hired. A place like this worries me. They'll always need people, but is it worth it? I'm still on the job hunt because of that fear.